Controlling The Chaos In Your Small Business – Part I Of II

by SBA on April 16, 2008

Chaos in your small business is sometimes unavoidable, but always regrettable. Nothing is more irritating than working in disorganization and confusion. Here are some tips to help keep the chaos under control and keep all systems running well.

A Good Office Management Routine

Establishing a good office routine is a key element in the success of a small business. Establish a routine for processing paperwork and office systems. Each paper that comes into your office should be handled only one time. The rule should be: Receive it, process it and file it away. Don’t just stack it haphazardly on the desk and create clutter to be dealt with at a later time.

Keep Accurate and Updated Records

Keeping records updated may seem like an easy task, but it is even easier to fall behind in your updating. Updating your company records should be part of a daily office routine. If a customer contacts you, take the time to immediately update their records. If you have a new customer, take the time to add them into your database or filing system. There is nothing worse than having to tell an existing or new customer “I know the information is here…um….. somewhere, I will need to get back to you later.”

Who’s Responsible for This Anyways?

An office can only run efficiently if the employees know who is responsible for what job. When people are accountable for their jobs, they get more things done. With no duty assignments, it is likely that chaos will ensue.

Please check back on Friday for the conclusion to this post.

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